My daughter went away to scout camp for a week, and I was so happy when she sent me a photo — but after I looked at it more closely, I frantically called the camp.

That finally got the attention of the program director.

Her name was Ms. Alvarez, and unlike Marissa, she didn’t try to calm me down before hearing the full story.

She brought Ava into the office.

She listened.

Then she began making calls.

The girls were interviewed separately, and their story unraveled quickly.